FAQ
Last updated: January 2026
Yes. We offer free delivery on all orders within the United Kingdom, with no minimum order value. For more details, please see our Shipping Policy.
Yes. If you would like to exchange a product, please contact us within 30 days of delivery. Detailed terms are described in our Returns and Refunds Policy.
Orders can only be canceled before they are processed or shipped. Please contact us as soon as possible at support@mizop.com.
We accept the following payments: American Express, Apple Pay, Diners Club, Discover, Google Pay, JCB, Mastercard, PayPal, and Visa.
When your order ships out, we'll email you a tracking number so you can follow along. You can also check on it using our Track Order page.
You can contact us using any of the methods below:
- Email: support@mizop.com
- Phone: +44 7853 749693
- Address: 85 Hengist Way, Wallington, SM6 9BP, United Kingdom
- Hours: Mon-Fri 09:00 - 17:00 (GMT)