Shipping Policy

Last updated: January 2026

Shipping Information

  • Order Cutoff

    17:00 (GMT+00:00) Greenwich Mean Time (London)

  • Handling time (days)

    1 to 3 business days

  • Transit time (days)

    7 to 12 business days

  • Total Delivery Time

    8 to 15 business days

  • Shipping Costs

    Free shipping on all UK orders

Shipping Process

After you place your order, you will receive a confirmation email with your order details. We then prepare and process your order, which usually takes 1 to 3 business days.

Once the order is shipped, we will send you an email with the tracking information so you can follow the status of your shipment on our Track My Order page. We use reliable carriers such as Royal Mail, Evri, or DPD to ensure your order arrives safely.

Transit normally takes 7 to 12 business days after dispatch, and the full delivery time is usually between 8 and 15 business days from the order date.

Delivery & Delays

Shipping & Delivery: We offer free shipping on all orders. We only deliver within the United Kingdom.

Possible Delays: Your order should arrive within 8 to 15 business days. If your order has not arrived within this timeframe, please contact us at support@mizop.com and we will check the status for you.

Issues & Cancellations

Cancellations

If you would like to cancel your order, please contact us as soon as possible at support@mizop.com.

Cancellations are only possible if the order has not yet been processed or shipped.

Damaged or Incorrect Items

If you receive an item that is damaged or not what you ordered, we are sorry for the inconvenience.

Please contact us at support@mizop.com and include clear photos of the issue.

Once we review the details, we will arrange a replacement or send the correct item at no extra cost.

Have Questions or Concerns?

Contact us using any of the methods listed below:

Customer Service Hours: Monday to Friday: 09:00 - 17:00 (GMT+00:00) Greenwich Mean Time (London)

Response Time: We usually respond within 1 business day.