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Shipping Costs & Locations
We offer free shipping on all orders.
• Delivery Fee: Absolutely Free (£0.00)
• Minimum Spend Required: None
• Locations: We exclusively serve customers within the United Kingdom.
Shipping & Delivery Policy
Last updated: February 25, 2026
Fast, Reliable Delivery
We pride ourselves on getting your orders to you as quickly as possible. Here are the essentials.
Shipping Cost
100% Free (Covered by Mizop)
Order Cut off
5:00 PM (GMT)
Handling Time
1 Business Day (Mon–Fri)
Transit Time
1 Business Day (Mon–Fri)
Total Delivery Time
Just 2 Business Days
Carriers
Royal Mail, DPD, Evri
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Delivery Times
Your order is processed quickly. Check the estimated delivery times below:
- Order Cut off: If you place your order before 5:00 PM (GMT), it enters our processing queue immediately.
- Handling Time: We require just 1 business day to carefully pack and prepare your items.
- Transit Time: Once shipped, your item spends 1 business day in transit to your door.
- Total Delivery Time: You can expect your order to arrive within 2 business days from the time you place it.
Note: Delivery estimates are based on Monday through Friday business days. Major public holidays may occasionally cause slight delays.
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Order Tracking Details
As soon as your package leaves our facility, we will send an automated email containing your unique tracking number.
You can monitor your parcel's journey live by clicking the link in that email, or by entering your tracking number directly on our Track Your Order page.
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Couriers
Lighting fixtures and home decor require careful handling. To guarantee your items arrive securely, we work with reliable carriers:
- Royal Mail
- DPD
- Evri
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Delivery Issues
Delayed or Missing Parcels
If your estimated 2-day delivery window has passed and your package is still missing, please reach out to our team. We will immediately launch an investigation with the courier and provide a rapid replacement or refund if it is deemed lost.
Items Damaged in Transit
If your product arrives with visible damage from shipping, do not worry. Please check our Refund Policy to see how to quickly secure a free replacement.
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Duties and Taxes
The price you see on the product page is the final price. All applicable UK taxes (VAT) are already included, meaning you will never be asked to pay unexpected duties or fees upon delivery.
We Are Here to Help
Need further clarification about your delivery? Contact our customer care team:
Phone
Hours
Mon-Fri: 9AM - 5PM GMT
Location
165 Ballards Ln, London N3 1LP, United Kingdom